Disclaimer
Top Customer Service!
TDM Cigars, Tabacalera del Monte, LLC, is a small, family owned and operated business. As we work on our infrastructure, we use a dropshipping service to fulfill most of our orders. Please note that this means that we currently do not hold direct inventory, nor control the actual shipping or products. While we strive to provide accurate and up-to-date information, we make no guarantees regarding the reliability, availability or accuracy of any products or services offered through our dropshipping partners. Therefore, we are not responsible for any delays, damages, or issues that arise from the shipping process. This DOES NOT mean, there is nothing TDM Cigars will do for you if something goes wrong! We are 100% committed to your satisfaction with the products and services available. Tobacco and accessories come from two separate locations and will have different tracking, which we will provide. We are still a new business and are always looking to improve our logistics and processes. If there are any issues, comments or questions, please contact us at Info@TDMCigars.com.
My Story
Hello! My name is Alexis Normandia Velez, I'm the owner and tobacconist at TDM cigars, but I'm also a full time paramedic and educator. After 20+ years in EMS, its time to prepare for my future and that of my family, and thus TDM Cigars was born! Having worked, in cigars shops and coming from a small tobacco growing family, I decided to go back to my roots and have become a tobacconist and an apprentice cigar roller. I'd like to thank you all for giving us a try as I build this company from the ground up, and provide some of the best products and education.
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This Company is in dedication and in memory of my Mother, whom we all miss very much!
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